Secretariatbird Medical

Terms and Privacy Policy

Learn how Secretariatbird Medical protects your data and governs our medical tourism services.

Privacy Policy

At Secretariatbird Medical, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Data We Collect

We collect the following information to provide our medical tourism services:

Personal details (name, email, phone, nationality).

Medical reports (for treatment planning, not marketing).

Website usage data (IP address, browser type, session duration).

Transaction data (inquiries, bookings, payment details).

2. How We Use Your Data

Your data is used to:

  • Facilitate medical consultations, treatments, and travel arrangements.
  • Communicate via email, phone, or WhatsApp for service updates.
  • Improve our website and services through analytics.
  • Send promotional materials (with your consent).
  • Share anonymized data with hospital partners for treatment planning.

3. Data Sharing and Security

We share data only with trusted partners (hospitals, travel agencies, payment processors) to deliver services or when legally required. Your data is stored on secure servers with encryption, but internet transmission carries inherent risks. We take reasonable measures to protect your information.

4. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • File a complaint about data handling.

To exercise these rights, contact us at secretarybirdmedical@gmail.com.

Terms of Service

These Terms of Service govern your use of Secretariatbird Medical’s website and medical tourism services. By using our services, you agree to these terms.

1. Acceptance of Terms

Using our website or services constitutes acceptance of these Terms and our Privacy Policy. We may update these terms, and continued use implies acceptance of changes.

2. User Responsibilities

You agree to:

  • Provide accurate and complete information for bookings and treatments.
  • Use our services lawfully and not for unauthorized purposes.
  • Refrain from actions that could harm our systems or reputation.

3. Intellectual Property

All content on our website (text, images, logos) is owned by Secretariatbird Medical. You may not reproduce, distribute, or modify content without prior written permission, except for personal, non-commercial use.

4. Refund Policy

Refunds for cancellations or changes depend on hospital and travel partner policies. Contact us at secretarybirdmedical@gmail.com for case-specific details.

5. Limitation of Liability

Secretariatbird Medical is a facilitator and not liable for:

  • Medical outcomes or complications from treatments.
  • Indirect, incidental, or consequential damages from service use.
  • Delays or issues caused by third-party providers (hospitals, airlines).

6. Termination of Access

We may terminate or suspend your access to our services for violations of these Terms, including fraudulent activity or misuse of our platform.

7. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Chennai, India.

8. Contact Us

For questions or concerns about our Terms and Privacy Policy, contact us at secretarybirdmedical@gmail.com or visit our Contact Us page.